Ledger® Live App — quick, secure management for your crypto

What is Ledger® Live App?

The Ledger® Live App is the official desktop and mobile interface for managing hardware wallets from Ledger®. It acts as the bridge between your physical Ledger® device (hardware wallet) and the blockchain: view balances, send and receive assets, install apps on your device, and manage multiple accounts across Bitcoin, Ethereum and thousands of tokens.

Ledger® Live Download & Desktop App

Always download Ledger® Live from the official Ledger® website. Choose the correct installer for your operating system (Windows, macOS, Linux) and follow on-screen prompts. After installation, connect your Ledger® hardware device to complete setup and add accounts through the app.

Ledger® Live Login and Authentication

Ledger® Live doesn’t store private keys — they stay on your Ledger® device. Login to the app uses a local app password (optional) and the device’s PIN. Some users also pair Ledger® Live with mobile via QR codes for push transactions.

Troubleshooting: common login & connection issues

• Ledger Login not working: verify your device PIN and ensure the hardware device firmware is up-to-date.
• Error connecting Ledger® account: try a different USB cable/port, use a powered USB hub if needed, and enable browser support or the relevant OS driver.
• Ledger Live App not working / Can't verify Ledger® Wallet: reinstall Ledger® Live from the official site, clear the app cache, and reboot your computer.
• Unable to connect Ledger® to Trezor (or vice versa): Ledger® and Trezor are separate hardware ecosystems; they do not directly pair. Use interoperable software wallets that support multiple devices if cross-vendor management is required.

Account recovery & 2FA

Ledger® account recovery is performed with your 24-word recovery phrase on a compatible device — never share it. Ledger® devices don’t use traditional 2FA; the device signature + PIN model is the security layer. If you think your recovery phrase or PIN is compromised, move funds to a new device immediately.

Where to get help

Use the Ledger® Help Center and official support channels for sensitive issues. Avoid third-party links or unsolicited social media help — scammers often impersonate support to steal recovery phrases.

Troubleshooting checklist (fast)

1. Restart Ledger® Live and your computer or phone.
2. Use an original or high-quality data cable and a direct USB port.
3. Update Ledger® Live and device firmware through official installer.
4. Confirm you’re on the official website and not a phishing site.
5. If stuck: export public addresses only (no seed) to verify balances, and contact Ledger® Support for account-specific steps.

Frequently Asked Questions

1. How do I download Ledger® Live safely?

Always use the official Ledger® website. Verify the HTTPS lock and compare file checksums when provided.

2. My Ledger® Live login fails — what now?

Check device PIN, reconnect with a different cable/port, update firmware, and reinstall Ledger® Live if necessary.

3. Can I recover my account without my 24-word phrase?

No — the 24-word recovery phrase is required. If lost, funds cannot be recovered.

4. Does Ledger® Live support Trezor devices?

Not natively. Use third-party wallet software that supports both if you need cross-vendor management.

5. How do I reset Ledger® 2FA / app pin?

Ledger® uses device PINs and recovery phrases. Resetting requires initializing the device and restoring from your recovery phrase.

6. Who do I contact for error connecting Ledger® account?

Start with Ledger® Help Center. For account-specific problems, contact official support and never share your recovery phrase.